Skills by Occupation

maintain store cleanliness provide customer follow-up services product comprehension guarantee customer satisfaction ensure compliance with legal requirements characteristics of products stock shelves demonstrate products' features e-commerce systems plan aftersales arrangements follow control of substances hazardous to health procedures prepare reports on fuel sold in fuel station organise storage facilities process refunds use different communication channels oversee delivery of fuel carry out active selling operate a forecourt site prevent shoplifting issue sales invoices apply numeracy skills carry out products preparation characteristics of services examine merchandise provide customer guidance on product selection sales argumentation organise product display carry out order intake operate cash register calculate fuel sales from pumps monitor stock level identify customer's needs

carry out repair of vehicles assist with filling fuel tanks of vehicles sell lubricant cooling products for vehicles car controls control minor maintenance types of vehicles carry out improvised vehicle repairs