Skills by Occupation

liaise with local authorities maintain customer service measure customer feedback follow company standards identify indicators of problem gambling prevent money laundering in gambling perform project management set organisational policies manage budgets establish daily priorities supervise the work of staff on different shifts advise on betting follow betting strategies display betting information assist customers train employees represent the organisation manage staff follow ethical code of conduct of gambling monitor customer behaviour manage supplies corporate social responsibility recruit employees supervise daily information operations analyse gambling data supervise game operations manage operational budgets

identify customer's needs manage logistics handle incidents apply gaming psychology manage recreational facility handle customer complaints schedule recreation facilities develop recreation programmes delegate activities apply knowledge of human behaviour work in an organised manner organise labour recreation activities handle game complaints online gambling manage online gambling keep task records promote recreation activities