Werk

Skills by Occupation

The skills each role needs — from the EU's official ESCO classification.

Software developer Data analyst Web developer Network engineer Database administrator Accountant Registered nurse Electrician Civil engineer Graphic designer

hospitality establishment receptionist

ESCO occupation · 17 essential, 10 optional skills. Click a skill to find jobs that mention it.

Essential skills

greet guests comply with food safety and hygiene deal with arrivals in accommodation maintain customer records maintain customer service handle financial transactions deal with departures in accommodation handle customer complaints process booking maintain relationship with customers assist clients with special needs implement marketing strategies explain features in accommodation venue handover the service area provide tourism related information identify customer's needs implement sales strategies

Optional & specialised skills

tend to clients' personal items distribute local information materials ensure the privacy of guests maintain incident reporting records train reception staff carry out end of day accounts assess cleanliness of areas process reservations detect drug abuse take room service orders

Other matches: hospitality vocational teacher · hospitality establishment security officer · hospitality revenue manager · front line medical receptionist · telephone switchboard operator

Coming next: live skill demand and trends — how often each skill actually appears in job ads — arrive with the EURES / Cedefop integration. The skills above are the canonical requirements for the role from the EU ESCO taxonomy.