Skills by Occupation

provide information on trade-in options apply numeracy skills new vehicles on the market legal requirements for operating in the automotive retail sector manage test drives stock shelves characteristics of services maintain store cleanliness use different communication channels product comprehension characteristics of products check vehicles for sale advise customers on financing options for vehicles issue sales invoices identify customer's needs provide customer follow-up services demonstrate products' features plan aftersales arrangements advise customers on motor vehicles sales argumentation organise product display advise customers on usage of vehicles examine merchandise types of vehicles prevent shoplifting operate cash register car controls e-commerce systems process refunds monitor stock level advise customers on vehicle's extra services execute advertising measures for the vehicles guarantee customer satisfaction provide customer guidance on product selection carry out active selling organise storage facilities advise on vehicle characteristics carry out order intake carry out products preparation ensure compliance with legal requirements maintain vehicle delivery documentation

order vehicles attend vehicle auctions think proactively to secure sales negotiate sales contracts