Skills by Occupation

ensure health and safety of visitors manage health and safety standards local geography handle veterinary emergencies read maps escort visitors to places of interest monitor visitor tours create solutions to problems conduct educational activities handle personal identifiable information speak different languages provide visitor information inform visitors at tour sites geographical areas relevant to tourism provide tourism related information use different communication channels train guides assemble visitor supplies manage tourist groups welcome tour groups collect visitor fees select visitor routes follow ethical code of conduct in tourism handle tour contract details maintain customer service perform clerical duties register visitors sightseeing information maintain relationship with suppliers local area tourism industry

advise on nature conservation demonstrate intercultural competences in hospitality services inspire enthusiasm for nature measure customer feedback promote recreation activities apply foreign languages in tourism plant species monitor nature conservation maintain relationships with doctors handle customer complaints identify plants characteristics assist clients with special needs maintain incident reporting records distribute local information materials environmental impact of tourism natural areas maintenance animal species tourism market