Skills by Occupation

ensure customer focus product comprehension record customers' personal data respond to customers' inquiries use customer relationship management software keep records on sales communicate with customers prioritise tasks hardware, plumbing and heating equipment products answer requests for quotation implement marketing strategies produce sales reports supervise sales activities implement customer follow-up ensure compliance with legal requirements have computer literacy keep records of customer interaction demonstrate products' features demonstrate motivation for sales sales promotion techniques maintain relationship with customers contact customers guarantee customer satisfaction characteristics of services characteristics of products provide customer follow-up services prospect new customers implement sales strategies apply technical communication skills