Skills by Occupation
The skills each role needs — from the EU's official ESCO classification.
Software developer
Data analyst
Web developer
Network engineer
Database administrator
Accountant
Registered nurse
Electrician
Civil engineer
Graphic designer
ticket issuing clerk
ESCO occupation · 42 essential, 12 optional skills. Click a skill to find jobs that mention it.
Essential skills
issue sales invoices
demonstrate products' features
keep up to date on local events
use different communication channels
carry out products preparation
process payments
maintain store cleanliness
handle personal identifiable information
carry out order intake
process refunds
characteristics of services
cancellation policies of service providers
monitor ticketing
sell tickets
characteristics of products
product comprehension
provide customer guidance on product selection
plan aftersales arrangements
process booking
identify customer's needs
guarantee customer satisfaction
inform customers of activity changes
operate cash register
examine merchandise
communicate with customers
maintain customer records
e-commerce systems
assist clients with special needs
sales argumentation
stock shelves
apply numeracy skills
organise storage facilities
maintain customer service
quote prices
respond to customers' inquiries
prevent shoplifting
have computer literacy
upsell products
provide customer follow-up services
carry out active selling
ensure compliance with legal requirements
monitor stock level
Optional & specialised skills
Other matches: billing clerk · lottery cashier · ticket sales agent · passenger fare controller · conveyance clerk
Coming next: live skill demand and trends — how often each skill
actually appears in job ads — arrive with the EURES / Cedefop integration. The skills above
are the canonical requirements for the role from the EU ESCO taxonomy.