Skills by Occupation

use different communication channels operate cash register organise product display guarantee customer satisfaction process refunds issue sales invoices carry out products preparation tobacco brands maintain store cleanliness ensure compliance with legal requirements enforce regulations of selling tobacco to minors monitor stock level product comprehension characteristics of products identify customer's needs demonstrate products' features e-commerce systems stock shelves carry out order intake provide customer follow-up services examine merchandise characteristics of services plan aftersales arrangements organise storage facilities provide information to customers on tobacco products prevent shoplifting carry out active selling handle sensitive products provide customer guidance on product selection apply numeracy skills sales argumentation advise customers on electronic cigarettes