Skills by Occupation

upsell products provide customised products maintain customer service assist clients with special needs handle personal identifiable information make logistical arrangements manage health and safety standards collect tourist information process booking maintain working relationships handle customer complaints work in a hospitality team measure customer feedback geographical areas relevant to tourism communicate with customers provide performance feedback create solutions to problems apply foreign languages in tourism devise special promotions

prepare travel packages negotiate supplier arrangements negotiate service with providers manage the customer experience implement marketing strategies implement sales strategies maintain customer records