Skills by Occupation

maintain working relationships local area tourism industry process booking coordinate efforts of stakeholders for destination promotion produce content for tourism brochures develop tourist information materials distribute local information materials provide directions to guests demonstrate intercultural competences in hospitality services devise special promotions respond to customers' inquiries maintain customer records handle personal identifiable information communicate with customers quote prices identify customer's needs provide tourism related information maintain customer service geographical areas relevant to tourism comply with food safety and hygiene apply foreign languages in tourism collect tourist information assist visitors process reservations

process payments work in a hospitality team organise cultural events ensure customer focus sell souvenirs apply social media marketing integrate content into output media perform services in a flexible manner build business relationships sell tickets