Skills by Occupation

quote prices provide tourism related information comply with food safety and hygiene provide customised products produce content for tourism brochures process payments ensure the privacy of guests maintain customer service identify customer's needs implement marketing strategies implement sales strategies process booking handle customer complaints maintain relationship with suppliers advertise travel insurance oversee travel arrangements maintain customer records achieve sales targets use customer relationship management software measure customer feedback geographical areas relevant to tourism apply foreign languages in tourism upsell products present reports sell tourist packages maintain relationship with customers distribute local information materials handle financial transactions

carry out internet research work in a hospitality team follow ethical code of conduct in tourism use communication techniques manage time in tourism coordinate events