Skills by Occupation

maintain relationship with suppliers geographical areas relevant to tourism oversee travel arrangements identify customer's needs process booking process payments maintain customer service sell tourist packages provide tourism related information advertise travel insurance carry out internet research guarantee customer satisfaction use customer relationship management software upsell products maintain working relationships use global distribution system handle customer complaints customise travel package apply foreign languages in tourism devise tailor-made tourism itineraries maintain customer records

assist clients with special needs oversee the printing of touristic publications perform services in a flexible manner build business relationships read maps plan events comply with food safety and hygiene demonstrate intercultural competences in hospitality services oversee the design of touristic publications manage online content follow ethical code of conduct in tourism use different communication channels